ANALISA KEPUASAN PELANGGAN AUTO2000 TERHADAP PROGRAM AFTER SERVICE (GARANSI) DENGAN MENGGUNAKAN METODE SERVQUAL

FEBRIAN, RIFKY (2009) ANALISA KEPUASAN PELANGGAN AUTO2000 TERHADAP PROGRAM AFTER SERVICE (GARANSI) DENGAN MENGGUNAKAN METODE SERVQUAL. Masters thesis, BINUS.

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Abstract

ANALISA KEPUASAN PELANGGAN AUTO2000 TERHADAP PROGRAM AFTER SERVICE (GARANSI) DENGAN MENGGUNAKAN METODE SERVQUAL -

Item Type: Thesis (Masters)
Additional Information: TS-R-2009-0244
Subjects: MANAGEMENT
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:33
Last Modified: 11 Jan 2012 20:33
URI: http://eprints.binus.ac.id/id/eprint/10118

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