ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI TINGKAT KEPUASAN PELANGGAN SOUR SALLY

CHRISTAMA SUSETYA, IVAN (2010) ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI TINGKAT KEPUASAN PELANGGAN SOUR SALLY. Masters thesis, BINUS.

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Abstract

ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI TINGKAT KEPUASAN PELANGGAN SOUR SALLY - SERVQUAL, frozen yogurt, kepuasan pelanggan.

Item Type: Thesis (Masters)
Additional Information: TS-R-2010-0070
Subjects: CONSUMER SATISFACTION
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:33
Last Modified: 11 Jan 2012 20:33
URI: http://eprints.binus.ac.id/id/eprint/10146

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