ANALISIS FAKTOR-FAKTOR KUALITAS PELAYANAN YANG MEMPENGARUHI TINGKAT KEPUASAN PELANGGAN DI BINUS BUSINESS SCHOOL

CHRISTINE RUMAPEA, DEBBY (2010) ANALISIS FAKTOR-FAKTOR KUALITAS PELAYANAN YANG MEMPENGARUHI TINGKAT KEPUASAN PELANGGAN DI BINUS BUSINESS SCHOOL. Masters thesis, BINUS.

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Abstract

ANALISIS FAKTOR-FAKTOR KUALITAS PELAYANAN YANG MEMPENGARUHI TINGKAT KEPUASAN PELANGGAN DI BINUS BUSINESS SCHOOL - Kepuasan, Kualitas Pelayanan, Pendidikan

Item Type: Thesis (Masters)
Additional Information: TS-R-2010-0071
Subjects: CONSUMER RELATIONSHIP MANAGEMENT
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:33
Last Modified: 11 Jan 2012 20:33
URI: http://eprints.binus.ac.id/id/eprint/10147

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