Assessing and designing integrated IT service and support center to enhance service quality at PT. XYZ

Andi, Andi and Handerson, Rollam and Surya, Tommy (2003) Assessing and designing integrated IT service and support center to enhance service quality at PT. XYZ. Masters thesis, BINUS.

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Abstract

Assessing and designing integrated IT service and support center to enhance service quality at PT. XYZ

Item Type: Thesis (Masters)
Additional Information: TS2003-0108
Subjects: A CASE STUDY
Divisions: UNCATEGORIZED > School of UNCATEGORIZED
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:36
Last Modified: 11 Jan 2012 20:36
URI: http://eprints2.binus.ac.id/id/eprint/10606

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