Analysis Customer Satisfaction with Service Quality of ATM (A Survey on ATM Bank XYZ in Jakarta)

Darwin, Darwin (2004) Analysis Customer Satisfaction with Service Quality of ATM (A Survey on ATM Bank XYZ in Jakarta). Masters thesis, BINUS.

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Abstract

Analysis Customer Satisfaction with Service Quality of ATM (A Survey on ATM Bank XYZ in Jakarta) - ATM, Customer Satisfaction, Service, Quality, Importance-Performance and Correlation

Item Type: Thesis (Masters)
Additional Information: TS2004-0015
Subjects: A CASE STUDY
Divisions: UNCATEGORIZED > School of UNCATEGORIZED
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:36
Last Modified: 11 Jan 2012 20:36
URI: http://eprints2.binus.ac.id/id/eprint/10632

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