IMPLEMENTASI INFORMASI TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) (STUDI KASUS PADA DIVIS IT SERVICE DELIVERY AND SUPPORT MANAGEMENT PT. BANK CIMB NIAGA, TBK

ADI PRASETYO, ARIO (2009) IMPLEMENTASI INFORMASI TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) (STUDI KASUS PADA DIVIS IT SERVICE DELIVERY AND SUPPORT MANAGEMENT PT. BANK CIMB NIAGA, TBK. Masters thesis, BINUS.

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Abstract

IMPLEMENTASI INFORMASI TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) (STUDI KASUS PADA DIVIS IT SERVICE DELIVERY AND SUPPORT MANAGEMENT PT. BANK CIMB NIAGA, TBK -

Item Type: Thesis (Masters)
Additional Information: TSA-2010-0016
Subjects: INFORMATION TECHNOLOGY
Divisions: Faculty of Computer Studies > School of Information Systems
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:37
Last Modified: 11 Jan 2012 20:37
URI: http://eprints.binus.ac.id/id/eprint/10839

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