SETYAWATI TANUWIDJAYA, FERA (2010) ANALISIS KINERJA CUSTOMER RELATIONSHIP MANAGEMENT DENGAN MENGGUNAKAN METODE IT BALANCED SCORECARD PADA PT. DYMAR JAYA INDONESIA. Masters thesis, BINUS.
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Abstract
ANALISIS KINERJA CUSTOMER RELATIONSHIP MANAGEMENT DENGAN MENGGUNAKAN METODE IT BALANCED SCORECARD PADA PT. DYMAR JAYA INDONESIA -
Item Type: | Thesis (Masters) |
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Additional Information: | TSA-2010-0049 |
Subjects: | CUSTOMER RELATIONS -- MANAGEMENT |
Divisions: | Faculty of Computer Studies > School of Information Systems |
Depositing User: | Mr. Super Admin |
Date Deposited: | 11 Jan 2012 20:37 |
Last Modified: | 11 Jan 2012 20:37 |
URI: | http://eprints2.binus.ac.id/id/eprint/10861 |
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