ANALISIS KINERJA CUSTOMER RELATIONSHIP MANAGEMENT DENGAN MENGGUNAKAN METODE IT BALANCED SCORECARD PADA PT. DYMAR JAYA INDONESIA

SETYAWATI TANUWIDJAYA, FERA (2010) ANALISIS KINERJA CUSTOMER RELATIONSHIP MANAGEMENT DENGAN MENGGUNAKAN METODE IT BALANCED SCORECARD PADA PT. DYMAR JAYA INDONESIA. Masters thesis, BINUS.

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Abstract

ANALISIS KINERJA CUSTOMER RELATIONSHIP MANAGEMENT DENGAN MENGGUNAKAN METODE IT BALANCED SCORECARD PADA PT. DYMAR JAYA INDONESIA -

Item Type: Thesis (Masters)
Additional Information: TSA-2010-0049
Subjects: CUSTOMER RELATIONS -- MANAGEMENT
Divisions: Faculty of Computer Studies > School of Information Systems
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:37
Last Modified: 11 Jan 2012 20:37
URI: http://eprints2.binus.ac.id/id/eprint/10861

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