ANALISA PROSES BISNIS DAN RANCANGAN ARSITEKTUR PERFORMANCE & FAULT MANAGEMENT PADA CALLCENTER TELKOMSEL

KRISTIANTO, DODDY (2010) ANALISA PROSES BISNIS DAN RANCANGAN ARSITEKTUR PERFORMANCE & FAULT MANAGEMENT PADA CALLCENTER TELKOMSEL. Masters thesis, BINUS.

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Abstract

ANALISA PROSES BISNIS DAN RANCANGAN ARSITEKTUR PERFORMANCE & FAULT MANAGEMENT PADA CALLCENTER TELKOMSEL -

Item Type: Thesis (Masters)
Additional Information: TSA-2010-0053
Subjects: INFORMATION TECHNOLOGY
Divisions: Faculty of Computer Studies > School of Computer Science
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:37
Last Modified: 11 Jan 2012 20:37
URI: http://eprints.binus.ac.id/id/eprint/10864

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