BUSINESS PROCESS IMPROVEMENT MENGGUNAKAN SIX SIGMA DENGAN PENDEKATAN METODOLOGY DMAIC (STUDI KASUS PADA AREA C POLIKLINIK PT. PMI)

ROLLES HERWIN SIHOMBING, J. and MASLIM, VERONICA (2010) BUSINESS PROCESS IMPROVEMENT MENGGUNAKAN SIX SIGMA DENGAN PENDEKATAN METODOLOGY DMAIC (STUDI KASUS PADA AREA C POLIKLINIK PT. PMI). Masters thesis, BINUS.

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Abstract

BUSINESS PROCESS IMPROVEMENT MENGGUNAKAN SIX SIGMA DENGAN PENDEKATAN METODOLOGY DMAIC (STUDI KASUS PADA AREA C POLIKLINIK PT. PMI) - business process improvemant, six sigma, dmaic, it solutions ohc

Item Type: Thesis (Masters)
Additional Information: TSA-2011-0027
Subjects: BANKS AND banking -- Customer services
Divisions: Faculty of Computer Studies > School of Information Systems
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:37
Last Modified: 11 Jan 2012 20:37
URI: http://eprints.binus.ac.id/id/eprint/10914

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