ANALISIS PENGARUH KUALITAS PELAYANAN JASA DAN PERANAN HARGA TERHADAP LOYALITAS PENUMPANG DAN DAMPAKNYA TERHADAP CITRA PERUSAHAAN PT. PELNI (STUDI KASUS KM. KELUD TUJUAN JAKARTA - BATAM - TANJUNG BALAI - MEDAN)

TEGUH PRAYOGO, BENNY (2011) ANALISIS PENGARUH KUALITAS PELAYANAN JASA DAN PERANAN HARGA TERHADAP LOYALITAS PENUMPANG DAN DAMPAKNYA TERHADAP CITRA PERUSAHAAN PT. PELNI (STUDI KASUS KM. KELUD TUJUAN JAKARTA - BATAM - TANJUNG BALAI - MEDAN). Undergraduate thesis, BINUS.

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Abstract

ANALISIS PENGARUH KUALITAS PELAYANAN JASA DAN PERANAN HARGA TERHADAP LOYALITAS PENUMPANG DAN DAMPAKNYA TERHADAP CITRA PERUSAHAAN PT. PELNI (STUDI KASUS KM. KELUD TUJUAN JAKARTA - BATAM - TANJUNG BALAI - MEDAN) - Kualitas Pelayanan, Peranan Harga, Loyalitas pelanggan, Citra Perusahaan

Item Type: Thesis (Undergraduate)
Additional Information: 2011-2-00608-MN
Subjects: CORPORATE IMAGE
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 14 May 2012 17:30
Last Modified: 14 May 2012 17:30
URI: http://eprints.binus.ac.id/id/eprint/12570

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