ANALYSIS PENGARUH CUSTOMER SATISFACTION DAN CUSTOMER DELIGHT TERHADAP BAHAVIORAL INTENTION (STUDI KASUS : HEMA RESTO, KEMANG PRATAMA, BEKASI)

ADHIKA WIBAWA, CHAYAT (2011) ANALYSIS PENGARUH CUSTOMER SATISFACTION DAN CUSTOMER DELIGHT TERHADAP BAHAVIORAL INTENTION (STUDI KASUS : HEMA RESTO, KEMANG PRATAMA, BEKASI). Undergraduate thesis, BINUS.

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Abstract

ANALYSIS PENGARUH CUSTOMER SATISFACTION DAN CUSTOMER DELIGHT TERHADAP BAHAVIORAL INTENTION (STUDI KASUS : HEMA RESTO, KEMANG PRATAMA, BEKASI) - Customer Satisfaction, Customer Delight, Behavioral Intention

Item Type: Thesis (Undergraduate)
Additional Information: 2011-2-00615-MN
Subjects: CONSUMER BEHAVIOR
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 14 May 2012 17:30
Last Modified: 14 May 2012 17:30
URI: http://eprints2.binus.ac.id/id/eprint/12576

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