INVESTIGATION ON SERVICE QUALITY IMPROVEMENT FOR AGOLF CLUB: DESCRIPTIVE STUDIES ON KARAWANG INTERNATIONAL GOLF CLUB

HANDAYA, HANDAYA (2012) INVESTIGATION ON SERVICE QUALITY IMPROVEMENT FOR AGOLF CLUB: DESCRIPTIVE STUDIES ON KARAWANG INTERNATIONAL GOLF CLUB. Undergraduate thesis, BINUS.

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Abstract

INVESTIGATION ON SERVICE QUALITY IMPROVEMENT FOR AGOLF CLUB: DESCRIPTIVE STUDIES ON KARAWANG INTERNATIONAL GOLF CLUB - SERVQUAL, service quality, Importance-performance analysis, golf club, restaurant

Item Type: Thesis (Undergraduate)
Additional Information: BI-MK-2012-0020
Subjects: SERVICE QUALITY
Divisions: Faculty of Economics and Business > School of Marketing
Depositing User: Mr. Super Admin
Date Deposited: 14 May 2012 17:30
Last Modified: 14 May 2012 17:30
URI: http://eprints.binus.ac.id/id/eprint/12688

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