PENGUKURAN OPTIMISASI KINERJA DIVISI MANAGED SERVICE PADA PT. XYZ DALAM KERANGKA KERJA ITIL MENGGUNAKAN STATISTICAL PROCESS CONTROL

SUHAIRI, KASMAN (2011) PENGUKURAN OPTIMISASI KINERJA DIVISI MANAGED SERVICE PADA PT. XYZ DALAM KERANGKA KERJA ITIL MENGGUNAKAN STATISTICAL PROCESS CONTROL. Masters thesis, BINUS.

[img]
Preview
["document_typename_pdf" not defined]
Kasman Suhari abstrak.pdf

Download (59kB) | Preview
Official URL: http://library.binus.ac.id/Collections/ethesis_det...

Abstract

PENGUKURAN OPTIMISASI KINERJA DIVISI MANAGED SERVICE PADA PT. XYZ DALAM KERANGKA KERJA ITIL MENGGUNAKAN STATISTICAL PROCESS CONTROL - Managed Service, ITIL, Configuration management.

Item Type: Thesis (Masters)
Additional Information: TSA-2011-0038
Subjects: BANKS AND banking -- Customer services
Divisions: Faculty of Computer Studies > School of Information Systems
Depositing User: Mr. Super Admin
Date Deposited: 14 May 2012 17:30
Last Modified: 14 May 2012 17:30
URI: http://eprints.binus.ac.id/id/eprint/12707

Actions (login required)

View Item View Item