ANALISIS DAN PERANCANGAN ELECTRONIK CUSTOMER

Joni, Suhartono (2010) ANALISIS DAN PERANCANGAN ELECTRONIK CUSTOMER. Jurnal ComTech, 01 (02). ISSN 2087-1244

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Abstract

This research is to foster a good connection between company and customers. For customers, e-CRM will accommodate in interation and transaction with the company. This research is done because there are still weaknesses for customer’s service. The research method used is literature, analysis method, and also designing method in identifying system needs then design one supporting system for the company. The research result is a CRM website that gives up-to-date information and suitable for customer needs. Therefore, CRM is hoped to help company giving a better service to customers.

Item Type: Article
Additional Information: 8_Volume 01 / Nomor 02 / December 2010_ANALISIS DAN PERANCANGAN ELECTRONIK CUSTOMER
Subjects: Computer Science
Divisions: Jurnal ComTech > Volume 01 / Nomor 02 / December 2010
Depositing User: Mr. Super Admin
Date Deposited: 05 Jun 2012 04:53
Last Modified: 05 Jun 2012 04:53
URI: http://eprints.binus.ac.id/id/eprint/13036

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