ANALISIS SERVICE QUALITY UNTUK PENGEMBANGAN APLIKASI E-CRM PADA PT. TAWADA MARITIMEDO

YANASTIA TAHIR, ELLEN (2012) ANALISIS SERVICE QUALITY UNTUK PENGEMBANGAN APLIKASI E-CRM PADA PT. TAWADA MARITIMEDO. Undergraduate thesis, BINUS.

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Abstract

ANALISIS SERVICE QUALITY UNTUK PENGEMBANGAN APLIKASI E-CRM PADA PT. TAWADA MARITIMEDO - pelanggan, e-CRM, pelayaran, jasa, service, quality

Item Type: Thesis (Undergraduate)
Additional Information: 2012-1-00493-MNSI
Subjects: QUALITY OF SERVICE
Divisions: Faculty of Computer Studies and Economics and Business > School of Information Systems and Management
Depositing User: Mr. Super Admin
Date Deposited: 03 Sep 2012 07:09
Last Modified: 03 Sep 2012 07:09
URI: http://eprints.binus.ac.id/id/eprint/14283

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