Investigating the effects of service quality dimensions from e-banking and customer expertise for customer loyalty

ELLYUS, ELDY (2012) Investigating the effects of service quality dimensions from e-banking and customer expertise for customer loyalty. Undergraduate thesis, BINUS.

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Abstract

Investigating the effects of service quality dimensions from e-banking and customer expertise for customer loyalty -

Item Type: Thesis (Undergraduate)
Additional Information: BI-MK-2012-0063
Subjects: E- BANKING
Divisions: Faculty of Economics and Business > School of Marketing
Depositing User: Mr. Super Admin
Date Deposited: 03 Sep 2012 07:10
Last Modified: 03 Sep 2012 07:10
URI: http://eprints2.binus.ac.id/id/eprint/14398

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