FEBRIANTI, STEPHANIE (2008) PENGKAJIAN PROSES TATA KELOLA CALL CENTER 123 MENGGUNAKAN METODOLOGI COBIT PADA PT. PERUSAHAAN LISTRIK NEGARA (PERSERO) DISTRIBUSI JAKARTA RAYA DAN TANGERANG. Undergraduate thesis, BINUS.
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Abstract
PENGKAJIAN PROSES TATA KELOLA CALL CENTER 123 MENGGUNAKAN METODOLOGI COBIT PADA PT. PERUSAHAAN LISTRIK NEGARA (PERSERO) DISTRIBUSI JAKARTA RAYA DAN TANGERANG
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Additional Information: | 2008-1-00155-KA |
| Subjects: | SYSTEM ANALYSIS |
| Divisions: | Faculty of Computer Studies > School of Computerized Accounting Systems |
| Depositing User: | Mr. Super Admin |
| Date Deposited: | 11 Jan 2012 20:05 |
| Last Modified: | 11 Jan 2012 20:05 |
| URI: | http://eprints.binus.ac.id/id/eprint/2136 |
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