PEMBANGUNAN SISTEM E-CUSTOMER RELATIONSHIP MANAGEMENT BERDASARKAN ANALISIS STRATEGI BISNIS PADA PT. ASURANSI BOSOWA PERISKOP

AMELIA, SILVY and ce, Win (2012) PEMBANGUNAN SISTEM E-CUSTOMER RELATIONSHIP MANAGEMENT BERDASARKAN ANALISIS STRATEGI BISNIS PADA PT. ASURANSI BOSOWA PERISKOP. Undergraduate thesis, BINUS.

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Abstract

PEMBANGUNAN SISTEM E-CUSTOMER RELATIONSHIP MANAGEMENT BERDASARKAN ANALISIS STRATEGI BISNIS PADA PT. ASURANSI BOSOWA PERISKOP - Pelayanan, e-CRM, social CRM, SERVQUAL, gap analysis, OOAD, UML

Item Type: Thesis (Undergraduate)
Additional Information: 2012-1-00504-MNSI
Subjects: UNCATEGORIZED
Divisions: Faculty of Computer Studies and Economics and Business > School of Information Systems and Management
Depositing User: Mr. Super Admin
Date Deposited: 17 Dec 2012 14:59
Last Modified: 17 Dec 2012 14:59
URI: http://eprints.binus.ac.id/id/eprint/23805

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