PENGEMBANGAN SISTEM CRM BERBASIS WEB UNTUK PENINGKATAN SERVICE KEPADA CUSTOMER

BESTARI, LILIAN and JUANG PRATAMA, AHMAD (2012) PENGEMBANGAN SISTEM CRM BERBASIS WEB UNTUK PENINGKATAN SERVICE KEPADA CUSTOMER. Masters thesis, BINUS.

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Abstract

PENGEMBANGAN SISTEM CRM BERBASIS WEB UNTUK PENINGKATAN SERVICE KEPADA CUSTOMER - Business Process, Sistem Informasi, CRM, GQM, Fishbone diagram.

Item Type: Thesis (Masters)
Additional Information: TSA-2012-0055
Subjects: SYSTEM DEVELOPMENT
Divisions: Faculty of Computer Studies > School of Information Systems
Depositing User: Mr. Super Admin
Date Deposited: 17 Dec 2012 14:59
Last Modified: 17 Dec 2012 14:59
URI: http://eprints2.binus.ac.id/id/eprint/23928

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