PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA PADA LOYALITAS PELANGGAN (Studi Kasus: Tator Café Dharmawangsa Aquare)

KURNIADI, RICKY and Soeharjoto, Soeharjoto (2011) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA PADA LOYALITAS PELANGGAN (Studi Kasus: Tator Café Dharmawangsa Aquare). Undergraduate thesis, BINUS.

[img]
Preview
 ["document_typename_pdf" not defined]
2011-2-00585-mn abstrk.pdf
Download (60kB) | Preview
Official URL: http://library.binus.ac.id/Collections/ethesis_det...

Abstract

PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA PADA LOYALITAS PELANGGAN (Studi Kasus: Tator Café Dharmawangsa Aquare) - Kualitas Pelayanan, Kepuasan Pelanggan, dan Loyalitas Pelanggan

Item Type: Thesis (Undergraduate)
Additional Information: 2011-2-00585-MN
Subjects: UNCATEGORIZED
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 17 Dec 2012 15:00
Last Modified: 17 Dec 2012 15:00
URI: http://eprints.binus.ac.id/id/eprint/24209

Actions (login required)

View Item View Item
Binus e-Thesis is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.