ANALISIS HUBUNGAN ANTARA ONLINE COSTUMER SERVICE QUALITY DAN ONLINE INFORMATION SYSTEM QUALITY TERHADAP ONLINE SERVICE QUALITY SECARA KESELURUHAN SERTA DAMPAKNYA TERHADAP CUSTOMER SATISFACTION PADA PT. FOCUS MULTRACOMM (STUDI KASUS WWW.FOCUSM.BIZ)

SASKIA, MEGA and Candra, S.Kom., MM, Sevenpri (2013) ANALISIS HUBUNGAN ANTARA ONLINE COSTUMER SERVICE QUALITY DAN ONLINE INFORMATION SYSTEM QUALITY TERHADAP ONLINE SERVICE QUALITY SECARA KESELURUHAN SERTA DAMPAKNYA TERHADAP CUSTOMER SATISFACTION PADA PT. FOCUS MULTRACOMM (STUDI KASUS WWW.FOCUSM.BIZ). Undergraduate thesis, BINUS.

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Abstract

ANALISIS HUBUNGAN ANTARA ONLINE COSTUMER SERVICE QUALITY DAN ONLINE INFORMATION SYSTEM QUALITY TERHADAP ONLINE SERVICE QUALITY SECARA KESELURUHAN SERTA DAMPAKNYA TERHADAP CUSTOMER SATISFACTION PADA PT. FOCUS MULTRACOMM (STUDI KASUS WWW.FOCUSM.BIZ) -

Item Type: Thesis (Undergraduate)
Additional Information: 2013-1-00365-MN
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 29 May 2013 15:55
Last Modified: 30 May 2013 08:44
URI: http://eprints2.binus.ac.id/id/eprint/25978

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