MAYKEL, MAYKEL and Sudrajat, SE., MM, Darjat (2013) ANALISIS PENGARUH E-CRM DAN KUALITAS PELAYANAN TERHADAP KEPUASAAN PELANGGAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN PADA PT. ELEX MEDIA KOMPUTINDO. Undergraduate thesis, BINUS.
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Abstract
ANALISIS PENGARUH E-CRM DAN KUALITAS PELAYANAN TERHADAP KEPUASAAN PELANGGAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN PADA PT. ELEX MEDIA KOMPUTINDO -
Item Type: | Thesis (Undergraduate) |
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Additional Information: | 2013-1-00136-MN |
Divisions: | Faculty of Economics and Business > School of Management |
Depositing User: | Mr. Super Admin |
Date Deposited: | 29 May 2013 15:55 |
Last Modified: | 30 May 2013 08:39 |
URI: | http://eprints2.binus.ac.id/id/eprint/26008 |
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