ANALISIS PENGARUH SERVICE QUALITY DAN E-SERVICE QUALITY TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN AJB BUMIPUTERA 1912

IRFAN ANDRIAN, MUHAMMAD and Wibawa Djojo, Brata (2013) ANALISIS PENGARUH SERVICE QUALITY DAN E-SERVICE QUALITY TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN AJB BUMIPUTERA 1912. Undergraduate thesis, BINUS.

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Abstract

ANALISIS PENGARUH SERVICE QUALITY DAN E-SERVICE QUALITY TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN AJB BUMIPUTERA 1912 -

Item Type: Thesis (Undergraduate)
Additional Information: 2013-1-00187-MN
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 29 May 2013 15:55
Last Modified: 18 Dec 2013 10:44
URI: http://eprints2.binus.ac.id/id/eprint/26056

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