ANALISIS PENGARUH SERVICE ENCOUNTER TERHADAP KEPUASAN PELANGGAN DAN DAMPAKNYA TERHADAP BEHAVIORAL INTENTION PADA PT LAMUDA TENKA (GROUPON DISDUS)

KRISANTY SUNARDI, STELLA and Sriwardiningsih, SE., M.Si., Enggal (2013) ANALISIS PENGARUH SERVICE ENCOUNTER TERHADAP KEPUASAN PELANGGAN DAN DAMPAKNYA TERHADAP BEHAVIORAL INTENTION PADA PT LAMUDA TENKA (GROUPON DISDUS). Undergraduate thesis, BINUS.

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Abstract

ANALISIS PENGARUH SERVICE ENCOUNTER TERHADAP KEPUASAN PELANGGAN DAN DAMPAKNYA TERHADAP BEHAVIORAL INTENTION PADA PT LAMUDA TENKA (GROUPON DISDUS) -

Item Type: Thesis (Undergraduate)
Additional Information: 2013-1-00186-MN
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 17 Sep 2013 16:19
Last Modified: 13 Feb 2014 04:33
URI: http://eprints2.binus.ac.id/id/eprint/26983

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