Analysis on the Influence of Service Quality and Product Quality to Costumer Satisfaction and Its Impact Towards Brand Image of " KD " Fried Chicken Restaurant

Gautama So, Idris and PUTRA, ERIC and Ismail, Ishak Analysis on the Influence of Service Quality and Product Quality to Costumer Satisfaction and Its Impact Towards Brand Image of " KD " Fried Chicken Restaurant. In: 7th UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT, 20 March 2010, Surabaya.

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Item Type: Conference or Workshop Item (Paper)
Subjects: CuSTOMER SATISFACTION
SERVICE QUALITY
Depositing User: - Anindito
Date Deposited: 11 Nov 2013 03:52
Last Modified: 11 Nov 2013 03:52
URI: http://eprints2.binus.ac.id/id/eprint/27131

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