ANALISIS PENGARUH E-SERVICE QUALITY TERHADAP CUSTOMER SATISFACTION DAN DAMPAKNYA TERHADAP CUSTOMER LOYALTY TELKOMSPEEDY

ANDIKA SETIAWAN, MOHAMAD and Sudrajat, S.E., M.M., Darjat (2013) ANALISIS PENGARUH E-SERVICE QUALITY TERHADAP CUSTOMER SATISFACTION DAN DAMPAKNYA TERHADAP CUSTOMER LOYALTY TELKOMSPEEDY. Undergraduate thesis, BINUS.

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Abstract

ANALISIS PENGARUH E-SERVICE QUALITY TERHADAP CUSTOMER SATISFACTION DAN DAMPAKNYA TERHADAP CUSTOMER LOYALTY TELKOMSPEEDY -

Item Type: Thesis (Undergraduate)
Additional Information: 2013-2-00567-MN
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 16 Dec 2013 20:08
Last Modified: 14 Feb 2014 03:45
URI: http://eprints2.binus.ac.id/id/eprint/27468

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