ANALISIS PERBANDINGAN KUALITAS PELAYANAN GARUDA INDONESIA AIRLINES DENGAN ETIHAD AIRWAYS MENGGUNAKAN METODE FUZZY SERVQUAL

KARINA PURNAMA SARI, MARTI and Sarjono, Haryadi (2013) ANALISIS PERBANDINGAN KUALITAS PELAYANAN GARUDA INDONESIA AIRLINES DENGAN ETIHAD AIRWAYS MENGGUNAKAN METODE FUZZY SERVQUAL. Undergraduate thesis, BINUS.

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Abstract

ANALISIS PERBANDINGAN KUALITAS PELAYANAN GARUDA INDONESIA AIRLINES DENGAN ETIHAD AIRWAYS MENGGUNAKAN METODE FUZZY SERVQUAL -

Item Type: Thesis (Undergraduate)
Additional Information: 2013-2-00320-MN
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 16 Dec 2013 20:08
Last Modified: 14 Feb 2014 07:13
URI: http://eprints.binus.ac.id/id/eprint/27577

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