DAMPAK IMPLEMENTASI SISTEM CRM ONLINE TERHADAP TINGKAT KEPUASAN PELANGGAN : STUDI KASUS DEALER MOBIL HONDA AUTO DAYA GROUP

SALEH, ABDURRAHMAN and Aro,.ST,.MM, Areesto (2013) DAMPAK IMPLEMENTASI SISTEM CRM ONLINE TERHADAP TINGKAT KEPUASAN PELANGGAN : STUDI KASUS DEALER MOBIL HONDA AUTO DAYA GROUP. Masters thesis, BINUS.

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Abstract

DAMPAK IMPLEMENTASI SISTEM CRM ONLINE TERHADAP TINGKAT KEPUASAN PELANGGAN : STUDI KASUS DEALER MOBIL HONDA AUTO DAYA GROUP - Kepuasan pelanggan,penerapan CRM

Item Type: Thesis (Masters)
Additional Information: TSA-2013-0001
Subjects: CONSUMER RELATIONSHIP MANAGEMENT
Divisions: Faculty of Computer Studies and Economics and Business > School of Information Systems and Management
Depositing User: Mr. Super Admin
Date Deposited: 16 Dec 2013 20:08
Last Modified: 18 Feb 2014 22:59
URI: http://eprints.binus.ac.id/id/eprint/27757

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