NURHADI ALPHANY, RYAN and Lumban Gaol.SSi.M.kom.,Dr, Ford (2013) IMPLEMENTASI MANAJEMEN INSIDEN DI DIVISI SERVICE OPERATION PT. TELEKOMUNIKASI SELULAR (PT. TELKOMSEL). Masters thesis, BINUS.
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Abstract
IMPLEMENTASI MANAJEMEN INSIDEN DI DIVISI SERVICE OPERATION PT. TELEKOMUNIKASI SELULAR (PT. TELKOMSEL) - Service ITIL,Mananajemen insiden
Item Type: | Thesis (Masters) |
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Additional Information: | TSA-2013-0003 |
Subjects: | UNCATEGORIZED |
Divisions: | Faculty of Economics and Business > School of Management |
Depositing User: | Mr. Super Admin |
Date Deposited: | 16 Dec 2013 20:08 |
Last Modified: | 19 Feb 2014 00:28 |
URI: | http://eprints.binus.ac.id/id/eprint/27931 |
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