PEMODELAN INTEGRASI CONFIGURATION MANAGEMENT UNTUK MENDUKUNG KINERJA SERVICE DESK PADA PT. XYZ

WIDJAJA, WELLY and Juang Pratama, ST., M.Sc, Ahmad (2013) PEMODELAN INTEGRASI CONFIGURATION MANAGEMENT UNTUK MENDUKUNG KINERJA SERVICE DESK PADA PT. XYZ. Masters thesis, BINUS.

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Abstract

PEMODELAN INTEGRASI CONFIGURATION MANAGEMENT UNTUK MENDUKUNG KINERJA SERVICE DESK PADA PT. XYZ - ITIL, ITSM, configuration management, service desk

Item Type: Thesis (Masters)
Additional Information: TSA-2013-0076
Subjects: UNCATEGORIZED
Divisions: Faculty of Computer Studies > School of Information Systems
Depositing User: Mr. Super Admin
Date Deposited: 16 Dec 2013 20:08
Last Modified: 19 Feb 2014 00:40
URI: http://eprints.binus.ac.id/id/eprint/28027

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