PENGUKURAN KINERJA WEB SELF-SERVICE DI PT. TELKOMSEL DENGAN IT BALANCED SCORECARD

NUR IMANSYAH, RIDHO and WAHYU SARDJONO, SSi, MM, DR. (2013) PENGUKURAN KINERJA WEB SELF-SERVICE DI PT. TELKOMSEL DENGAN IT BALANCED SCORECARD. Masters thesis, BINUS.

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Abstract

PENGUKURAN KINERJA WEB SELF-SERVICE DI PT. TELKOMSEL DENGAN IT BALANCED SCORECARD - IT Balanced Scorecard, CRM, Web Selfcare, Analisis Faktor, Analisis Faktor Konfirmatori

Item Type: Thesis (Masters)
Additional Information: TSA-2013-0104
Subjects: UNCATEGORIZED
Divisions: Faculty of Computer Studies > School of Information Systems
Depositing User: Mr. Super Admin
Date Deposited: 16 Dec 2013 20:08
Last Modified: 16 Dec 2013 13:20
URI: http://eprints.binus.ac.id/id/eprint/28307

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