MUHAMMAD FIZA, ANDIKA and ADHIGUNANTO, ANDHIKA and Juang Pratama, ST., M.Sc, Ahmad (2013) PERBAIKAN SERVICE DESIGN BERDASARKAN ITIL V3 PADA MANAJEMEN LAYANAN IT DI KOMPAS.COM. Masters thesis, BINUS.
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Official URL: http://library.binus.ac.id/Collections/ethesis_det...
Abstract
PERBAIKAN SERVICE DESIGN BERDASARKAN ITIL V3 PADA MANAJEMEN LAYANAN IT DI KOMPAS.COM - Service Design, Availability Management, framework ITIL v3, Goal-Question-Metric Manajemen Layanan IT.
Item Type: | Thesis (Masters) |
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Additional Information: | TSA-2013-0059 |
Subjects: | UNCATEGORIZED |
Divisions: | Faculty of Computer Studies > School of Information Systems |
Depositing User: | Mr. Super Admin |
Date Deposited: | 16 Dec 2013 20:08 |
Last Modified: | 18 Feb 2014 22:30 |
URI: | http://eprints2.binus.ac.id/id/eprint/28776 |
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