Kontribusi Kualitas Layanan terhadap Kepuasan Serta Dampaknya pada Loyalitas Pelanggan

Hidayat, Cecep and MELINDA, PUTRI (2009) Kontribusi Kualitas Layanan terhadap Kepuasan Serta Dampaknya pada Loyalitas Pelanggan. The Winners, 10 (2). pp. 128-136. ISSN 1412-1212

[img]
Preview
Text
4 KONTRIBUSI KUALITAS ,, LOYALITAS PELANGGAN.pdf

Download (2MB) | Preview
Item Type: Article
Subjects: CuSTOMER SATISFACTION
SERVICE QUALITY
Depositing User: - Anindito
Date Deposited: 23 Jan 2014 06:33
Last Modified: 23 Jan 2014 06:33
URI: http://eprints2.binus.ac.id/id/eprint/29464

Actions (login required)

View Item View Item