PENGUKURAN DAN IMPLEMENTASI ITIL V3 DALAM IT OPERATION CENTER (ITOC) MONITORING PADA PT. TELKOMSEL

RONALD, HENDRICK and Gautama, Idris (2013) PENGUKURAN DAN IMPLEMENTASI ITIL V3 DALAM IT OPERATION CENTER (ITOC) MONITORING PADA PT. TELKOMSEL. Masters thesis, BINUS.

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Abstract

PENGUKURAN DAN IMPLEMENTASI ITIL V3 DALAM IT OPERATION CENTER (ITOC) MONITORING PADA PT. TELKOMSEL - ITIL, manajemen insiden, ITSM, Tingkat Kematangan

Item Type: Thesis (Masters)
Additional Information: TSA-2014-0025
Subjects: INFORMATION TECHNOLOGY
Divisions: Faculty of Economics and Business > School of Accounting
Depositing User: Mr. Super Admin
Date Deposited: 03 Jul 2014 14:11
Last Modified: 03 Jul 2014 20:38
URI: http://eprints.binus.ac.id/id/eprint/30550

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