ANALISIS KAPASITAS PROSES LAYANAN PEMESANAN TAKSI PADA CALL CENTER PT. EXPRESS TRANSINDO UTAMA

HAMARULINA SITORUS, HARMITA (2009) ANALISIS KAPASITAS PROSES LAYANAN PEMESANAN TAKSI PADA CALL CENTER PT. EXPRESS TRANSINDO UTAMA. Undergraduate thesis, BINUS.

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Abstract

ANALISIS KAPASITAS PROSES LAYANAN PEMESANAN TAKSI PADA CALL CENTER PT. EXPRESS TRANSINDO UTAMA - analisis kapasitas, beban kerja, bottlenecks

Item Type: Thesis (Undergraduate)
Additional Information: 2009-1-00308-MN
Subjects: TOTAL QUALITY MANAGEMENT
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:08
Last Modified: 11 Jan 2012 20:08
URI: http://eprints.binus.ac.id/id/eprint/3299

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