ANALISIS PENGARUH DIMENSI KUALITAS PELAYANAN TERHADAP PEMBENTUKKAN BRAND IMAGE DAN DAMPAKNYA TERHADAP LOYALITAS NASABAH (STUDI KASUS : PT. BANK MANDIRI (PERSERO), TBK CABANG JAKARTA KOTA)

NINGGAR MAHAYANI, WIDIA and TRIYANI GINTING, SOFIA (2009) ANALISIS PENGARUH DIMENSI KUALITAS PELAYANAN TERHADAP PEMBENTUKKAN BRAND IMAGE DAN DAMPAKNYA TERHADAP LOYALITAS NASABAH (STUDI KASUS : PT. BANK MANDIRI (PERSERO), TBK CABANG JAKARTA KOTA). Undergraduate thesis, BINUS.

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Abstract

ANALISIS PENGARUH DIMENSI KUALITAS PELAYANAN TERHADAP PEMBENTUKKAN BRAND IMAGE DAN DAMPAKNYA TERHADAP LOYALITAS NASABAH (STUDI KASUS : PT. BANK MANDIRI (PERSERO), TBK CABANG JAKARTA KOTA) - Dimensi Kualitas Pelayanan, Brand Image dan Loyalitas Nasabah

Item Type: Thesis (Undergraduate)
Additional Information: 2009-1-00331-MN
Subjects: QUALITY OF SERVICE
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:08
Last Modified: 11 Jan 2012 20:08
URI: http://eprints.binus.ac.id/id/eprint/3322

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