SARI, KARTIKA and MAGDALENA, MARLYNA (2009) ANALISIS PENGARUH KUALITAS JASA DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA BENGKEL PT. TUNAS TOYOTA CABANG BATU TULIS JAKARTA PUSAT. Undergraduate thesis, BINUS.
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Abstract
ANALISIS PENGARUH KUALITAS JASA DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA BENGKEL PT. TUNAS TOYOTA CABANG BATU TULIS JAKARTA PUSAT - Kualitas Jasa, Kepuasan Pelanggan, Loyalitas Pelanggan
Item Type: | Thesis (Undergraduate) |
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Additional Information: | 2009-1-00342-MN |
Subjects: | CUSTOMER LOYALTY |
Divisions: | Faculty of Economics and Business > School of Management |
Depositing User: | Mr. Super Admin |
Date Deposited: | 11 Jan 2012 20:08 |
Last Modified: | 11 Jan 2012 20:08 |
URI: | http://eprints2.binus.ac.id/id/eprint/3333 |
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