ANALISIS PENGARUH EFEKTIVITAS CALL CENTER DAN BRAND REPUTATION TERHADAP BRAND TRUST DAN DAMPAKNYA KEPADA BRAND LOYALITY KARTU PRABAYAR IM3 (STUDI KASUS : MAHASISWA - MAHASISWI MANAJEMEN BINUS UNIVERSITY)

AISYAH, AISYAH (2009) ANALISIS PENGARUH EFEKTIVITAS CALL CENTER DAN BRAND REPUTATION TERHADAP BRAND TRUST DAN DAMPAKNYA KEPADA BRAND LOYALITY KARTU PRABAYAR IM3 (STUDI KASUS : MAHASISWA - MAHASISWI MANAJEMEN BINUS UNIVERSITY). Undergraduate thesis, BINUS.

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Abstract

ANALISIS PENGARUH EFEKTIVITAS CALL CENTER DAN BRAND REPUTATION TERHADAP BRAND TRUST DAN DAMPAKNYA KEPADA BRAND LOYALITY KARTU PRABAYAR IM3 (STUDI KASUS : MAHASISWA - MAHASISWI MANAJEMEN BINUS UNIVERSITY) - Call Center, Brand Reputation, Brand Trust, Brand Loyalty, SEM

Item Type: Thesis (Undergraduate)
Additional Information: 2009-1-00350-MN
Subjects: BRAND LOYALTY
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:08
Last Modified: 11 Jan 2012 20:08
URI: http://eprints.binus.ac.id/id/eprint/3341

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