Similarity "Implementation of incident and problem management to achieve service level agreement"

Sasmoko, Sasmoko (2017) Similarity "Implementation of incident and problem management to achieve service level agreement". Association for Computing Machinery, New York.

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Check 13. 2017 Scopus - Full - Implementation of incident and problem management to achieve service level agreement (1).pdf.pdf

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Official URL: https://dl.acm.org/citation.cfm?id=3135972&dl=ACM&...
Item Type: Other
Subjects: MANAGEMENT
Depositing User: - Anindito
Date Deposited: 23 Nov 2018 09:07
Last Modified: 19 Jul 2019 09:32
URI: http://eprints.binus.ac.id/id/eprint/34416

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