Meyliana, Meyliana and Sablan, Bruno and Hidayanto, Achmad Nizar and Budiardjo, Eko K. (2017) The critical success factors (CSFs) of social CRM implementation in higher education. In: 2017 International Conference on Research and Innovation in Information Systems (ICRIIS), 16-17 July 2017, Kedah; Malaysia.
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41. The critical success factors (CSFs) of social CRM.pdf Download (304kB) | Preview |
Official URL: https://ieeexplore.ieee.org/document/8002528/
| Item Type: | Conference or Workshop Item (Paper) |
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| Subjects: | CUSTOMER RELATIONS MANAGEMENT |
| Depositing User: | - Anindito |
| Date Deposited: | 04 Jan 2020 02:51 |
| Last Modified: | 04 Jan 2020 02:51 |
| URI: | http://eprints.binus.ac.id/id/eprint/35449 |
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