Meyliana, Meyliana and Hidayanto, Achmad Nizar and Budiardjo, Eko K. (2016) The critical success factors for customer relationship management implementation: A systematic literature review. International Journal of Business Information Systems, 23 (2). pp. 131-174. ISSN 1746-0972
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9. The critical success factors for customer relationship.pdf Download (618kB) | Preview |
Official URL: https://www.inderscienceonline.com/doi/abs/10.1504...
Item Type: | Article |
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Subjects: | CONSUMER RELATIONSHIP MANAGEMENT |
Depositing User: | - Anindito |
Date Deposited: | 06 Jan 2020 03:24 |
Last Modified: | 06 Jan 2020 03:24 |
URI: | http://eprints.binus.ac.id/id/eprint/35501 |
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