Hasil Similarity "The measurement of optimization performance of managed service division with ITIL framework using Statistical Process Control"

Lumban Gaol, Ford (2013) Hasil Similarity "The measurement of optimization performance of managed service division with ITIL framework using Statistical Process Control". International Journal of Software Engineering and its Applications, 7 (5). pp. 435-448. ISSN 1738-9984

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Item Type: Article
Subjects: STATISTICAL PROCESS CONTROL
Depositing User: - Anindito
Date Deposited: 07 Jan 2020 03:44
Last Modified: 07 Jan 2020 03:44
URI: http://eprints.binus.ac.id/id/eprint/35519

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