Hasil Similarity "Measurement effectiveness and efficiency to improve the IT services using ITSM"

Lumban Gaol, Ford (2017) Hasil Similarity "Measurement effectiveness and efficiency to improve the IT services using ITSM". In: 2nd International Conference on Information Management and Technology, ICIMTech 2017, 15 - 17 November 2017, Yogyakarta; Indonesia.

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Item Type: Conference or Workshop Item (Paper)
Subjects: INFORMATION TECHNOLOGY
Depositing User: - Anindito
Date Deposited: 09 Jan 2020 04:14
Last Modified: 09 Jan 2020 04:14
URI: http://eprints.binus.ac.id/id/eprint/35555

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