Managing transactional and relational quality in Indonesia: The franchisees' perspective

Sanny, Lim (2014) Managing transactional and relational quality in Indonesia: The franchisees' perspective. In: ISTMET 2014 - 1st International Symposium on Technology Management and Emerging Technologies, Proceedings, 27-28 May 2014, Bandung, Indonesia.

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Item Type: Conference or Workshop Item (Paper)
Subjects: FRANCHISES (RETAIL TRADE)
Depositing User: - Anindito
Date Deposited: 13 Jan 2020 04:04
Last Modified: 13 Jan 2020 04:04
URI: http://eprints.binus.ac.id/id/eprint/35577

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