Check Similarity "Optimization performance measurement of managed service division in ITIL framework using statistical process control"

SUHAIRI, KASMAN and Gaol, Ford L. (2012) Check Similarity "Optimization performance measurement of managed service division in ITIL framework using statistical process control". Scientific, Jakarta.

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Check 29. Optimization performance measurement of managed service division in ITIL .pdf.pdf

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Official URL: https://www.scientific.net/AMM.234.124
Item Type: Other
Subjects: KEY PERFORMANCE INDICATORS
Depositing User: - Anindito
Date Deposited: 14 Jul 2020 04:10
Last Modified: 14 Jul 2020 04:10
URI: http://eprints.binus.ac.id/id/eprint/36169

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