Check Similarity "Measurement effectiveness and efficiency to improve the IT services using ITSM"

Gaol, Ford L. (2018) Check Similarity "Measurement effectiveness and efficiency to improve the IT services using ITSM". Institute of Electrical and Electronics Engineers Inc, Yogyakarta.

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Check 25. Measurement effectiveness and efficiency.pdf.pdf

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Official URL: https://ieeexplore.ieee.org/document/8273561
Item Type: Other
Subjects: INFORMATION TECHNOLOGY
Depositing User: - Anindito
Date Deposited: 14 Jul 2020 05:04
Last Modified: 22 Jul 2020 10:38
URI: http://eprints.binus.ac.id/id/eprint/36181

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