MARINA PANGAH, MARCELLA and MARINA PANGAH, MARCELLA (2010) ANALISIS PENGARUH KUALITAS PELAYANAN JASA TERHADAP SIKAP KONSUMEN DAN LOYALITAS NASABAH DI BANK VICTORIA (CABANG GREEN GARDEN). Undergraduate thesis, BINUS.
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Abstract
ANALISIS PENGARUH KUALITAS PELAYANAN JASA TERHADAP SIKAP KONSUMEN DAN LOYALITAS NASABAH DI BANK VICTORIA (CABANG GREEN GARDEN) - Kualitas Pelayanan Jasa, Sikap Konsumen, Loyalitas Nasabah
Item Type: | Thesis (Undergraduate) |
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Additional Information: | 2010-1-00414-MN |
Subjects: | QUALITY OF SERVICE |
Divisions: | Faculty of Economics and Business > School of Management |
Depositing User: | Mr. Super Admin |
Date Deposited: | 11 Jan 2012 20:13 |
Last Modified: | 11 Jan 2012 20:13 |
URI: | http://eprints.binus.ac.id/id/eprint/5103 |
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