ANALISIS PENGARUH KUALITAS PELAYANAN JASA TERHADAP SIKAP KONSUMEN DAN LOYALITAS NASABAH DI BANK VICTORIA (CABANG GREEN GARDEN)

MARINA PANGAH, MARCELLA and MARINA PANGAH, MARCELLA (2010) ANALISIS PENGARUH KUALITAS PELAYANAN JASA TERHADAP SIKAP KONSUMEN DAN LOYALITAS NASABAH DI BANK VICTORIA (CABANG GREEN GARDEN). Undergraduate thesis, BINUS.

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Abstract

ANALISIS PENGARUH KUALITAS PELAYANAN JASA TERHADAP SIKAP KONSUMEN DAN LOYALITAS NASABAH DI BANK VICTORIA (CABANG GREEN GARDEN) - Kualitas Pelayanan Jasa, Sikap Konsumen, Loyalitas Nasabah

Item Type: Thesis (Undergraduate)
Additional Information: 2010-1-00414-MN
Subjects: QUALITY OF SERVICE
Divisions: Faculty of Economics and Business > School of Management
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:13
Last Modified: 11 Jan 2012 20:13
URI: http://eprints.binus.ac.id/id/eprint/5103

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