ANALISIS SERVICE QUALITY DALAM PERANCANGAN E-CRM PADA PUSAT JANTUNG NASIONAL HARAPAN KITA

SHEN, SHIRLEY (2011) ANALISIS SERVICE QUALITY DALAM PERANCANGAN E-CRM PADA PUSAT JANTUNG NASIONAL HARAPAN KITA. Undergraduate thesis, BINUS.

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Abstract

ANALISIS SERVICE QUALITY DALAM PERANCANGAN E-CRM PADA PUSAT JANTUNG NASIONAL HARAPAN KITA - CRM, e-CRM. service. q~lalityr,u niali saltit. PJNIHK

Item Type: Thesis (Undergraduate)
Additional Information: 2011-1-00567-MNSI
Subjects: QUALITY OF SERVICE
Divisions: Faculty of Computer Studies and Economics and Business > School of Information Systems and Management
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:17
Last Modified: 25 Apr 2012 03:07
URI: http://eprints2.binus.ac.id/id/eprint/6388

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