NUGRAHA, SANDY and PRATAMA, FERRARY and HERPIN, DENIS (2011) ANALISA KEPUASAN PELANGGAN TERHADAP IMPLEMENTASI E-CRM PADA PT. BHINNEKA MENTARI DIMENSI. Undergraduate thesis, BINUS.
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Abstract
ANALISA KEPUASAN PELANGGAN TERHADAP IMPLEMENTASI E-CRM PADA PT. BHINNEKA MENTARI DIMENSI - Pre-Purchase, At-Purchase, Post-Purchase, E-Trust, E-Satisfaction, E- Loyalty, , e-CRM, hubungan dan pengaruh
Item Type: | Thesis (Undergraduate) |
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Additional Information: | 2011-1-00650-SI |
Subjects: | SYSTEM ANALYSIS |
Divisions: | Faculty of Computer Studies > School of Information Systems |
Depositing User: | Mr. Super Admin |
Date Deposited: | 11 Jan 2012 20:17 |
Last Modified: | 25 Apr 2012 03:58 |
URI: | http://eprints.binus.ac.id/id/eprint/6443 |
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