SUNARTO, HERDIANI (2008) An Examination of the relationship between service quality, customer satisfaction and store loyality within Department Stores in Jakarta. Undergraduate thesis, BINUS.
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Abstract
An Examination of the relationship between service quality, customer satisfaction and store loyality within Department Stores in Jakarta
| Item Type: | Thesis (Undergraduate) |
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| Additional Information: | BI-MK-2008-0061 |
| Subjects: | RELATIONSHIP |
| Divisions: | UNCATEGORIZED > School of UNCATEGORIZED |
| Depositing User: | Mr. Super Admin |
| Date Deposited: | 11 Jan 2012 20:19 |
| Last Modified: | 25 Apr 2012 03:04 |
| URI: | http://eprints2.binus.ac.id/id/eprint/6807 |
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